|Today many enterprises and small-to medium-sized businesses worldwide are retooling their real-time media environments into a full collaboration suite, thereby increasing user productivity and enabling their workforce to communicate in a truly engaging mobile and rich multimedia experience. Real-time media modalities such as voice, video, web conferencing, interactive white boards and virtual collaboration are now being delivered into a seamless integration of business workflows and applications.Unfortunately, many real-time deployments suffer from a variety of Quality of Experience (QoE) and reliability issues: including users having difficulty in establishing new connections, and once sessions are established may experience intermittent audio quality issues, pixelated and low-quality video, or sluggish virtual collaboration and white boarding sessions resulting in poor usability, frustrated users and low adoption. These quality and reliability issues prevent organizations from realizing their full potential of their real-time collaboration investments. This is because real-time media is highly dependent on the quality of the underlying network, with some collaboration solution vendors indicating that 60% to 80% of user experience problems are caused by issues with the underlying network. In practice, troubleshooting these types of intermittent network issues for real-time media is complex and time-consuming and when issues have been identified, addressing them often requires highly specialized domain experts, costly infrastructure upgrades and/or complex network reconfigurations, all of which have a significant negative impact on total cost of ownership and business outcomes.
The IMTC Real-Time Media Software Defined Networks (RTM SDN) Activity Group leverages the emergence of Software Defined Networking (SDN) as a powerful and flexible solution to address the challenges of deploying and supporting a high quality and reliable user experience for real-time media. By allowing real-time media applications to dynamically interact with the network using a set of machine-to-machine APIs, we aim to ensure that application-level quality of experience and performance requirements can be met and automatically optimized by the underlying network infrastructure, without human intervention required. RTM SDN provides visibility and automation to enable the rapid deployment of complex ecosystem of networks, real-time media applications, devices and services end-to-end.
The IMTC RTM SDN Activity Group engages in the following:
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